Contact us

If you have any questions regarding our services or what we do please contact us over the phone on 1300 84 74 66, Monday to Friday, 8:30am – 5:00pm EST.

Fax: 1300 847 329

Connect with our services

You can connect with our services through one of our referral forms, or by calling us on 1300 84 74 66.

Self referral

To discuss whether you are eligible for Vision Australia's services, please visit this page

Family referral

To find out whether a loved one or family member is eligible for Vision Australia's services, please visit this page

Referral to medical and health professionals

To be referred to a range of the services we offer through Vision Australia, please visit this page

Our locations

We have a large number of locations across Australia. Find your nearest one below.

VIC Locations

NSW Locations

QLD Locations

ACT Locations

WA Locations

Complaints, Compliments and Feedback

If you would like to leave feedback, a complaint, or a compliment please complete this form or call us on 1300 84 74 66.

NDIS Quality and Safeguard Commission

Independent body that works to improve quality and safety of NDIS services and support. Complaints can be made to the NDIS Commission.

Phone: 1800 035 544


Gift in wills

All Gifts in Wills correspondence and enquiries

Postal Address: 
Vision Australia
Gifts in Wills
L.7 128 Marsden St
Phone: 1800 422 077 

Donations and fundraising

Please email details of your matter to or call us on 1800 422 077 and ask to speak to our Fundraising team.

Digital Access consulting services

Digital Access supports external organisations and businesses to ensure they provide websites, mobile apps, applications and documents that are fully accessible and inclusive.

Phone: 1300 367 055, Monday to Friday, 9.00am – 5:00pm EST.


International callers

Phone: +612 9334 3200

National relay service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service

  • TTY users phone 133 677, then ask for 1300 84 74 66;
  • Speak and Listen users phone 1300 555 727, then ask for 1300 84 74 66;
  • Internet relay users connect to the NRS, then ask for 1300 84 74 66.

Media enquiries

If you would like to get in touch with us about any media opportunities, please email or go to media contacts.