Joining the Library
- Who can join?
- How much does it cost to join?
- How can I join?
- Can I join on behalf of a family member?
- Can I join on behalf of a school or organisation?
- Why do I need to provide an alternative contact?
- Who can be a referee (general and DVA)?
- Does my referee need to sign the application form?
About the Library collection
- How do I select books?
- How do I access library materials?
- Can I have a copy of your catalogue?
- What if I don’t know how to use a computer?
- Do you have eBooks?
- Do you have large print books?
- Can I ask for material to be converted to large print for me?
- Can I buy an audio book from you?
- Do you have books in other languages?
- Where do I find tools for reference and research?
- Can I suggest titles for the library collection?
- How long is the loan period?
- Can I renew items?
- How many books can I have at a time?
- How many magazines, newspapers, podcasts and eBraille titles can I download at a time, and how long can I have them for?
- When are new books put onto my player?
- How many braille titles can I borrow at a time?
- Can I still borrow books on CD?
- What does DAISY stand for?
- What if I don’t have any reliable internet access or mobile phone coverage?
- How will you send me my rented DAISY player?
- How long will it take to receive my DAISY player
- How do I return my rented DAISY player when I am finished with it?
- What happens if the player breaks down?
- Can I take my DAISY player on holidays or to the hospital?
- Why is my 3G DAISY player so slow?
- More information about DAISY players
Joining the Library
Who can join the Library?
Anyone with a print disability and is a permanent resident of Australia. Refer to Join the Library for more information on eligibility.
How much does it cost to join?
Membership is free.
How can I join?
You can join:
- over the phone
- online or
- print the membership application form and post or bring it in to us.
For more information visit Join the Library.
Can I join on behalf of a family member?
Yes, however membership must be in the name of the person with the print disability, and their consent must be given if they are able to give it.
Can I join on behalf of a school or organisation?
We no-longer provide institutional membership, however teachers can join on behalf of a student, but membership must be in the student’s name, with the teacher as the alternate contact. If the student is under 16 years of age the application must include the consent of a parent or guardian.
Why do I need to provide an ‘alternate contact’?
If we cannot contact you to return a call or talk to you about membership, loans or equipment we need to be able talk to someone else, preferably a family member who does not live with you.
Who can be a referee? (See below for DVA referees)
- Vision Australia staff member
- Occupational therapist
- Diversional therapist
- Public library staff
- Doctor (GP)
- Social worker
- Orientation and mobility instructor
- Special education teacher
- Speech pathologist
- Nursing home staff
- Welfare officer
Who can be a referee for DVA Gold Card holders?
- Local Medical Officer (GP)
- Occupational therapist
- Low Vision Clinic
Does my referee need to physically sign the membership application form?
Providing their contact details is enough, unless you are a DVA gold card holder.
About the Library collection
How do I select books?
- If you would like books to automatically be selected for you, the membership form includes a list of reading categories for you to choose from. Tick the ones you would like to receive.
- You can also add your favourite authors to the form.
- Contact us if you would like your preferences updated.
- You can select your own books, magazine and newspapers: Log into i-access, the online library catalogue using a computer, Smart phone, iPad, or Android tablet. Use the Vision Australia Connect App. More information.
How do I access the library materials?
You can use your own player (like a Smart phone, iPad, Android tablet) or rent a Wi-Fi or 3G DAISY player. More information on how to access the Library.
Can I have a copy of your catalogue?
You can login to i-access, the online library catalogue or use the Vision Australia Connect App to browse or search for the titles. More information is available about books and resources in our collection.
What if I don’t know how to use a computer?
We recommend you ask a friend or family member to help you with accessing i-access, the online library catalogue, using your own player, a DAISY player or using the Vision Australia Connect App. Further information is available in the reading technology guides.
Do you have eBooks?
Yes, we have over 1000 audio eBooks with DAISY player navigation. We do not have eBooks which are in non-audio formats, but eBooks are available from most local Public Libraries. More information about different types of eBooks.
Do you have large print books?
No, however large print books are available from most local Public Libraries.
Can I ask for material to be converted to large print for me?
As a Library member you can request up to 360 pages to be converted to braille, audio, large print or e-text per financial year. Contact Vision email@example.com or 1300 847 466 for more information
Can I buy an audio book from you?
No, the only way you can access an audio book from our Library is by becoming a member and borrowing the books.
Do you have books in other languages?
The Library includes collection of books and a few magazines in other languages. These are listed under Books and resources. You can search in i-access the online library catalogue for language when using Advanced. German speaking members can access the collection of a partner library in Germany. Please contact the Library for more information.
Where do I find tools for reference and research?
Vision Australia have access to a number of online references that may assist you in your studies.
Can I suggest titles for the library collection?
Yes, if there is a title you would love but we don’t have it, email firstname.lastname@example.org and we will do our best to source it for you. Your suggestion must include, the author, a specific title (“any books by” is not sufficient) and preferred format eg. Daisy-audio or Braille. Please ensure that you include your name (or the name of the library member you are assisting) and suburb of residence, so that we can locate your library record. Your suggestion will receive a response within 7 working days.
How long is the loan period?
Members can borrow all audio materials for up to 6 months. Feelix library kits and Braille titles have a loan period of 2 months.
Can I renew items?
Yes you can renew items once for up to 2 months extra. Subject to demand.
How many books can I download at a time?
You can download (borrow) up to 5 books a day and have up to 10 books at a time. If you are using a Wi-Fi and 3G DAISY player you need to return books before new ones can be added to the player. You can return books at any time. For more information please contact the Library.
How many magazines, newspapers, podcasts and eBraille titles can I download at a time?
There is no limit to the number of titles you can download at a time. When you subscribe to newspapers or magazines the 3 latest issues will appear on your player and new issues will supersede the previous ones.
When are new books put onto my player?
If you are selecting your own books on i-access the books may be available to download or read online straight away from My Bookshelf. If books are automatically selected for you, your DAISY Wi-Fi or 3G player will be updated overnight.
How many braille titles can I borrow at a time?
You can borrow up to 20 braille titles at a time.
What does DAISY stand for?
Digital Accessible Information System.
How do I return my rented DAISY player when I am finished with it?
You can return it to us through the post in the box you received it in free of charge, by marking the box “return to sender”.
What happens if the player breaks down?
Call us straight away on 1300 654 656.
Can I take my DAISY player on holidays or to the hospital?
Yes, but it needs to be plugged into a power point in order to work.
Why is my 3G DAISY player is so slow?
If you are using a 3G DAISY player, having 20 books at a time will make the player run slowly.
Limiting the number of books on your player to 5 at a time will improve the speed.
More information about DAISY players
Please go to How to access the Library.