About Us

Recognised internationally as a leader in online accessibility, people come to Digital Access for comprehensive support and advice they can trust. With expert knowledge of accessibility conformance, inclusive design and the needs of people with disability or impairment, we’ve spent over 20 years helping government and private organisations make their digital assets accessible to everyone.

We have a unique position as a pan-disability consultancy within a wider organisation that is a leading provider of blindness and low vision services in Australia. We work closely with people with a range of disabilities including cognitive, mobility, hearing and vision impairments, and alongside adaptive technology trainers who teach people with disabilities how to use assistive technologies. It’s our real-world interactions with end-users that provide us with unparalleled insights into accessibility and inform all the services we deliver.

As a social enterprise, employing the services of Digital Access at Vision Australia can form part of an organisation’s Corporate Social Responsibility (CSR) policy.

Recognised expertise

Our ongoing affiliation with key organisations ensures we stay at the forefront of the industry. Since 2002, we’ve been an active member of the World Wide Web Consortium (W3C) and were instrumental in the collaborative development of the Web Content Accessibility Guidelines (WCAG) version 2.0. We gave expert advice to the Australian Government in the development of its National Transition Strategy and continue to work closely with the Australian Human Rights Commission (AHRC) and Digital Transformation Agency (DTA) towards a more inclusive digital environment. Our 2010 and 2013 research for the Australian Government into the accessibility of the Portable Document Format (PDF) continues to inform government policy and the position of the AHRC around the use of documents online. In 2014 we contributed to the revision of W3C’s PDF Sufficient Techniques for achieving WCAG 2.0 conformance and became a Founding Member of the International Association of Accessibility Professionals (IAAP). Our knowledge, innovation and passion are also sought and recognised by leading software vendors, with members of our team being named Apple Accessibility Ambassadors and Microsoft Accessibility Champions.

Our team

We employ only the most highly skilled accessibility professionals from Australia and overseas. With backgrounds in front-end development, software engineering, website design, UX, research and teaching, our consultants bring a wealth of knowledge to every project, as well as a passion for empowering people through digital technology.

The following resumes provide an indication of the breadth of expertise and experience within the core team. 

Neil King: National Manager Digital Access

Neil has worked with a vast number of organisations in Europe and Australia promoting and delivering accessible outcomes. Prior to joining Vision Australia, Neil worked in usability and accessibility in the UK and was a partner in a London based UX consultancy. During this time he worked on a number of successful research projects including the Disability Rights Commission’s first Formal Investigation into website accessibility; the findings of which set the agenda for the future of website development in the UK. His background as a research consultant was drawn upon by the Australian Government in 2010 when he was commissioned to lead a study into the accessibility of the Portable Document Format for people with a disability. Neil’s expertise is widely recognised and sees him frequently invited to present at industry conferences and high profile events. 

  • Master of Science – Information, Systems and Technology, City University, London, UK
  • Qualified PRINCE2 Practitioner
  • Member of W3C, British Computer Society (MBCS), Usability Professionals Association (UPA), IAAP

Josh Crawford: Product Development Manager

A passionate design and customer advocate, Josh has over 10 years' commercial experience working in digital accessibility, user experience design and product development. As a Senior Inclusive Design Consultant at Vision Australia, he works with clients to offer technical and design advice, develop roadmaps and improve business processes.

  • Bachelor of Computing, Monash University, Melbourne, Victoria
  • Product Management, General Assembly, Melbourne, Victoria
  • Chartered Financial Analyst (CFA) Level 1 Candidate (Global)
  • Member of IAAP

Pierre Frederiksen: Principal Technical Consultant

Pierre is our technical accessibility specialist. With years of experience teaching and applying practical accessibility, a background in programming, and extensive knowledge of web technologies and the needs of people with a range of disabilities, he has developed a number of unique resources to support accessible content creation. 

  • Bachelor of Computer Science, University of Melbourne, VIC
  • Recognised SVG, HTML, CSS, JavaScript and MobileWeb courses
  • Microsoft Accessibility Champion
  • Certificate IV in Training and Assessment
  • Member of W3C, IAAP

Matthew Putland: Digital Accessibility Consultant

A passionate accessible HTML and semantics expert, Matt has over 3 years working in digital accessibility as his core focus. As a Digital Accessibility Consultant at Vision Australia, he works with clients to offer technical and remediation advice on how to make their websites or mobile applications accessible for all. 

  • Bachelor of Information Technology, Double Major in Information Technology and Computer Security, Edith Cowan University, WA.
  • An accredited Web Accessibility Specialist (WAS) from the International Association of Accessibility Professionals (IAAP).
  • Completed the Professional Certificate of Web Accessibility Course (PCWA) from the University of South Australia.
  • Member of W3C; IAAP

Charlii Parker: Digital Accessibility Consultant

A digital accessibility champion, access technology specialist and customer insights professional; Charlii specialises in human-centred design with a strong focus on design thinking, customer journey mapping, accessibility and usability.

Charlii has over 12 years working in testing and quality assurance, with over 4 years focusing on usability and accessibility in agile projects. She joined Vision Australia in 2018 as an Access Technology Specialist, working directly with clients who are blind or have low vision, giving her invaluable insights into the end-users needs and experience.  

As a Digital Accessibility Consultant at Vision Australia, Charlii works with clients to assist in making their digital and physical environments inclusive for all. 

  • ISTQB Foundation and Advanced certification
  • A member of the International Association of Accessibility Professionals (IAAP).
  • Member of W3C

Beau Vass: Senior Accessible Software Engineering Consultant

Beau is an enthusiastic digital accessibility advocate, with a focus on software engineering and web development processes and techniques, and their impact on accessibility and usability.

Beau has over 13 years' experience in web development as a full stack and front end developer with various respected agencies in Melbourne. Beau has extensive experience implementing web accessibility on projects throughout his career, regularly consulting with a variety of project stakeholders on accessibility matters and their implications.  

As a Senior Accessible Software Engineering Consultant at Vision Australia, Beau works with clients to assist in making their digital environments inclusive for all and provides realistic coding solutions that work for particular circumstances.

  • Diploma of Information Technology (Software Engineering), Swinburne University
  • Advanced Diploma of Business (Marketing), Swinburne University
  • Certificate of Achievement, Enabling Participation in the Information Society, University of Southampton
  • A member of the International Association of Accessibility Professionals (IAAP).
  • Member of W3C

Contact us:

Digital Access
P: 1300 367 055
E: digitalaccess@visionaustralia.org